Privacy Policy

Prizio. Welcome to Prizio. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our mobile app for comparing supermarket prices in Honduras.

By using Prizio, you accept the practices described in this policy. We recommend reading this document carefully.

1. Information We Collect

1.1 Registration and Account Data

When you create an account in Prizio, we collect:

• Email address: To identify your account and send important communications.
• Name (optional): The name you choose to display in the app.
• Profile photo (optional): Image you choose to display on your profile.
• Password: Stored securely using cryptographic hash (never in plain text).

1.2 Authentication Methods

Prizio offers three ways to register:

• Email and password: Data stored in Firebase Authentication.
• Google Sign-In: We receive your email, name, and profile photo from Google.
• Apple Sign-In: We receive your email (if you share it) and name from Apple.

1.3 App Usage Data

We collect information about how you use Prizio:

• Favorites: Products you mark as favorites, including store, price, and availability.
• Shopping lists: Personal and shared lists you create, including added products.
• Searches: Search terms you use to find products.
• Barcode scans: Barcodes you scan to search for products.
• Price trends: Products whose price history you consult.

1.4 Subscription Data

If you purchase a Premium subscription, we collect:

• Subscription status (active, expired, cancelled).
• Type of plan purchased.
• Purchase and expiration date.
• Store of origin (App Store or Google Play).

Note: We do not have access to your complete payment information. Payments are processed directly by Apple or Google.

1.5 Technical Data

For the app to function, we collect:

• Notification tokens (FCM): To send push notifications to your device.
• Device information: Operating system, version, model (for compatibility).
• Error logs: Technical information when failures occur to improve the app.

1.6 Usage Statistics

We keep a record of:

• Number of searches performed per week.
• Number of barcode scans per week.
• Number of price trend queries per week.

This allows us to manage free account limits and improve our service.

2. How We Use Your Information

We use the collected information to:

3. Third-Party Services

Prizio uses third-party services to function properly. These services may collect information according to their own privacy policies:

3.1 Firebase (Google)

• Firebase Authentication: Handles login and account security.
• Cloud Firestore: Stores your data (favorites, lists, settings).
• Firebase Cloud Messaging: Sends push notifications.
• Firebase Analytics: Collects anonymous usage statistics.
• Firebase Crashlytics: Logs errors to improve stability.

Google Privacy Policy: policies.google.com/privacy (abre en nueva ventana)

3.2 RevenueCat

We manage subscriptions through RevenueCat, which processes:

• Anonymous user ID.
• Subscription status.
• Purchase history (without complete payment data).

Privacy policy: revenuecat.com/privacy (abre en nueva ventana)

3.3 Google AdMob

Free account users see ads provided by Google AdMob. This service may collect:

• Device advertising identifiers.
• General demographic information.
• Ad interaction data.

Premium users don't see ads and AdMob doesn't collect data from them.

Privacy policy: policies.google.com/technologies/ads (abre en nueva ventana)

3.4 Open Food Facts

We query the Open Food Facts database to obtain product information via barcode. This service is open source and does not require personal data.

More information: openfoodfacts.org/privacy (abre en nueva ventana)

4. Storage and Security

4.1 Where Your Data is Stored

Your data is stored on Google Cloud (Firebase) servers, located in the United States. Google complies with international security and privacy standards.

4.2 Security Measures

We implement the following measures to protect your information:

• Encryption in transit: All communications use TLS/HTTPS.
• Password hashing: Passwords are never stored in plain text.
• Hashed sensitive codes: Verification and sharing codes are processed securely.
• Security rules: Firestore has strict rules that protect data access.
• Authentication required: You must log in to access your personal data.

5. Data Retention

We retain your information for different periods depending on the type of data:

6. Your Rights

In accordance with Article 182 of the Constitution of Honduras (Habeas Data guarantee), you have the right to:

How to Exercise Your Rights

• Access your data: You can view your favorites, lists, and settings directly in the app.
• Modify your data: Edit your profile, favorites, and lists from the app.
• Delete data: You can delete favorites, lists, and log out to remove device tokens.
• Disable notifications: From the app settings.
• Request complete deletion: Contact us by email to request the total deletion of your account and associated data.

6.5 Third-Party Price Collection

To provide the price comparison service, Prizio automatically collects product information published on supermarket websites. This collection:

• Only accesses publicly available information (no authentication).
• Does not collect personal data from third-party users.
• Does not access internal systems, databases, or private APIs.
• Respects the technical directives of sites (robots.txt, Retry-After).
• Uses transparent bot identification with contact information.

The data collected includes only: product names, prices, availability, images, and product URLs.

For more information about our collection practices, visit our Data Service page.

7. Advertising

7.1 Free Account Users

If you use Prizio with a free account, you will see ads provided by Google AdMob. These ads may be personalized based on:

• Your general location.
• Device type.
• Ad interaction history.

7.2 Rewarded Ads

You can choose to watch ads voluntarily to get additional benefits like extra searches. This is completely optional.

7.3 Premium Users

Users with a Premium subscription don't see any type of advertising and AdMob doesn't collect data from them.

8. Minors

Prizio is not designed for minors under 13 years of age. We do not intentionally collect information from children under this age.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us to delete it.

9. Shared Lists

When participating in shared lists, please note:

• Other list members can see your name, email, and profile photo.
• The list owner can see all members' activity.
• List invitations have a limited expiration time.
• Sharing codes expire after a short period for security.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we make significant changes:

• We will update the "Last Updated" date at the top of the document.
• For important changes, we may notify you through the app.

We recommend reviewing this policy periodically to stay informed about how we protect your information.

11. Legal Framework

This policy complies with:

• Constitution of Honduras: Articles 76 (protection of honor and privacy), 100 (communication secrecy), and 182 (Habeas Data).
• Transparency and Access to Public Information Law: Decree 170-2006, articles 23-25 on personal data protection.
• Electronic Commerce Law: Decree 149-2014, which regulates electronic transactions in Honduras.

12. Contact